TurboBridge provides all the features you're looking for in a conferencing service. Settings can be customized for each conference bridge and modified during live conference calls using a Keypad Command or the Host Control Panel. Bridge “owners” can manage their assigned bridges while account administrators have access to all bridges in the account.
Conference bridges are active at all times. Conference calls begin instantly when the bridge is accessed; no scheduling is required. (Hosts can control when callers are placed into a live conference.)
You can host up to 300 participants on your conference calls, or up to 500 participants with the Custom Number Option.
During a conference call, you can promote yourself to the Host role (by entering *3 as a keypad command and providing the private Host PIN), giving you access to the Host Keypad Commands – eliminating the need to drop off and call back in as the Host.
Any number of parties can join the call as hosts (by entering the Host PIN upon joining the bridge), allowing multiple leaders on the conference call.
Prompts a conference Host to enter an Accounting Code when starting a conference. The Accounting Code is listed on the post-conference report email and included in the downloadable call detail records for analysis and reporting.
Using the Host Control Panel, Hosts can easily assign a different display name for any phone number and when that caller dials in, the saved name will appear as the Caller ID. Use this “address book” capability to block particular callers.
No scheduling is required in the TurboBridge system, but you still need to let guests know when they should join you on your bridge. Use the Host Control Panel to send a quick email that has all the necessary information pre-populated, so all you have to do is add the email addresses.
TurboBridge offers dial-in numbers with prompts and conference announcements in six languages: Spanish, French, German, Italian, Dutch and Portuguese.
Hosts can decide whether the conference should begin as soon as two parties are on the bridge, or when the Host joins, or when the Host proactively confirms the call start.
Hosts can log into the web-based control panel to manage conference calls, including viewing participant Caller ID, identifying who is speaking, muting participants, modifying feature settings and controlling call recording.
Participants can be announced upon joining or leaving the call, using chimes or recorded names. This feature can be turned off so there is no sound when callers join or leave.
Callers joining a call can be asked to record their name, which may be announced upon entry or exit to the call, or replayed privately via the Roll Call feature.
Prompt callers to enter the number of listeners at their location and this information will be captured on the summary report and displayed in the Host Control Panel.
You can play an announcement to new entrants stating the number of participants already in the conference.
The host can control the speaking privileges of participants in several ways:
If this feature is enabled, the Host can initiate an outbound call from the TurboBridge conferencing system to invite a participant into the call, using a keypad command or the Host Control Panel.
Keypad commands allow you to adjust your speaking volume. Press *86 multiple times to incrementally increase your speaking volume. Press *87 to incrementally reduce your speaking volume.
Once everyone needed has joined a call, the host can lock access to the conference bridge, preventing new callers from joining the active conference.
Digital recording of the call, which can be downloaded from the TurboBridge website. Hosts can toggle the recording on and off during a call, using keypad commands or the Host Control Panel.
Participants can press the keypad command *# to hear a private playback of the recorded names for the active participants on the conference call.
Any participant can toggle music-on-hold on or off by pressing ** on the phone keypad while waiting for the conference to begin. Alternatively, the host can configure the settings to turn off hold music for all participants.
A host can force the termination of the conference call by disconnecting all participants, using a keypad command or the Host Control Panel. This feature is useful when you have scheduled back-to-back conference calls.
You can elect to receive a conference summary report after every call, listing the participants and other call details, including a link to download the recording of the call (if available).
At-a-glance summary of recent conference call activity allows you to see the caller ID detail for any conference and create printable reports for specific time periods.
You can download the recording from the TurboBridge website, or click on the link to the recording contained in the Email Summary report.